That is almost funny.

I’m not aware of your specific outage, but I would like to apologize for the inconveniences this causes. If there is anything my team can do to assist in this situation, please email us at We_Can_Help@cable.comcast.com. We’re here if you need us.

Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations

While I tied to support the home-team, (Go Jets, too!), and stuck with the sinking ship of alamedanet.net until it hit bottom, on Friday we switched from APT to Comcast with accounts and equipment. I thought the e-mail problem Sunday was related to that except that cable, phone and internet access still worked, I just could not log into my @alamedanet.net address. I have to say the computers in this house are moving so much faster since Friday, and the picture on the TV is so much better. The City’s Telecom attempt was ambitious, but a terrible mistake. I thought it sounded good from the start, I believed what I read in the paper, and I too made the mistake of supporting it with my vote. Prior to the Multiplex and public parking tower, I never really examined the ways our City officials and staff works, communicates or governs. I wish I had paid more attention, there were enough people who did know better back then, the naysayers just don’t get the column inches in the local press to explain.